Natural Roots Refund and Return Policy

At Natural Roots, we value your trust and strive to ensure a smooth shopping experience. However, our refund and return policy is designed to maintain fairness and clarity:

1. Incorrect Product Delivery:

If you receive the wrong product due to our error, we will process a full refund or exchange.

2. Misrepresentation of Health Condition:

If you order a product without fully disclosing your medical condition and the product does not match your actual health requirements, no refund will be provided.

3. Refund Window:

Refund requests must be initiated within 7 days of receiving the product.

4. Delivery Charges:

Delivery charges will be borne by the customer and deducted from the refundable amount.

We appreciate your understanding and cooperation. For any inquiries or concerns, please contact our customer support team.

Email: info@naturalroots.pk

Phone: +923011016690